Payment Information

Sister W.E.L.L.S. staff prides ourselves on providing services that fits the needs of our clients.

Do you take insurance?

We do not take insurance. We are considered an out-of-network therapist with most insurance companies. Some clients like to use their out-of-network (OON) insurance benefits and are reimbursed for a portion of their costs. We can provide you with the documentation required to submit to your insurance company for reimbursement, which is called a Superbill. To get help with submitting paperwork for reimbursement, please see the link below to the BETTER APP. 

Prior to submitting a Superbill and to determine what your insurance benefits would be for therapy, please call your insurance company directly. You can find the number on the back of your insurance ID card. If the Behavioral Health number is different, please call that number directly to inquire about behavioral health services. When you call ask about your outpatient, out-of-network, mental health benefits.

Why we don’t take Insurance:

Health insurance companies require that every individual that seeks payment for counseling services has a mental health diagnosis. However, not every client that seeks counseling services has a mental illness. When health insurance companies receive your mental health diagnosis it becomes a permanent part of your medical record and follows you through out your life. This mental health diagnosis can affect your ability to gain employment that requires security clearance, your ability to buy firearms, and impact your ability to adopt a child. Furthermore, insurance companies only approve a certain number of sessions depending on how “sick” you are which is connected to your mental health diagnosis.

At Sister W.E.L.L.S. we believe that the therapeutic process involves the client and therapist, NOT the insurance company. Our therapist believes that mental health diagnosis are only given when necessary. Our goal is to ensure that our rates are reflective of the market, yet affordable for our clients. We offer sliding scale rates that are based on income.

Sister W.E.L.L.S. has partnered with BetterAn app that helps patients who pay out-of-pocket to get reimbursed by their health insurance. After each visit, simply submit the reimbursement form that you receive via the Better app. They work with your insurance to get you reimbursed.


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